IOS 上架到App Store被拒的常见问题总结

Guideline 2.3.3 - Performance - Accurate Metadata

2017年11月16日 上午12:52

发件人 Apple

• 2. 3 Performance: Accurate Metadata

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.
1.jpg

2.jpg

 

解决办法：通过对比1和2图片、不仔细的话你是发现不了什么问题的，本人这两张图片是截取的同一个界面，，但是上角显示的时间不一致。

so知道怎么办了吧，直接使用5.5的图就行了。

审核通过。

 Guideline 2.1 - Performance - App Completeness

2017年11月14日 上午3:45

发件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Performance - App Completeness

Your app or its metadata does not appear to include final content.

Specifically, your app description does not full describe the functionality of the app.

Next Steps

To resolve this issue, please review your app and metadata to ensure that all of its content is final.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

 

解决办法：删掉其他不会出现的图、可能审核的时候网速慢或者访问不了，结果出现不了我们上传的截图。

发件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Information Needed

We were unable to sign in to review your app with the demo account information you provided. In order for us to review your app, please provide us with a functional demo account so that we may fully assess your app's features.

We have attached a screenshot of the error message displayed when we attempted to sign in.

Next Steps

To help us proceed with the review of your app, please provide a user name and password in the App Review Information section for your app in iTunes Connect. Please be sure to include content in your app that demonstrates the features and functionality available in your app.

To provide demo account information:

- Log in to iTunes Connect
- Click "My Apps"
- Select your app
- Click on the app version on the left side of the screen
- Scroll down to "App Review Information"
- Select the "Sign-in required" box
- Enter demo credentials in the "User name" and "Password" fields
- Once you've completed all changes, click the "Save" button at the top of the Version Information page.

If your iTunes Connect status shows as Metadata Rejected, we do not require a new binary to correct this issue. Please reply to this message in Resolution Center to confirm the availability of a valid demo account, and we will continue with the review.

解决办法：在审核备注里面给出账号以及对于的密码再次提交即可。

发件人 Apple

• 2. 3 Performance: Accurate Metadata

Guideline 2.3.3 - Performance - Accurate Metadata

We still noticed that your screenshots do not sufficiently reflect your app in use.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

解决办法：这个说的是我们上传的屏幕快照不能美好的反应出我们App的本质功能。-- 更换屏幕快照。

发件人 Apple

• 2. 2 Performance: Beta Testing
• 2. 3 Performance: Accurate Metadata

Guideline 2.2 - Performance - Beta Testing

Your app appears to be a pre-release, test, or trial version with a limited feature set. Apps that are created for demonstration or trial purposes are not appropriate for the App Store.

Specifically, your app contains limited content and functionality.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please complete, remove, or fully configure any partially implemented features. Additionally, remove all references to "demo," "trial," "beta," or "test" in your app description, app icon, screenshots, previews, release notes, and binary.

Resources

If you would like to conduct a beta trial for your app, you may wish to review the TestFlight Beta Testing Guide.

Guideline 2.3 - Performance - Accurate Metadata

We were unable to locate some of the features described in your metadata.
 ............................................

..............................................
Next Steps

If these features are located in your app, please reply to this message in Resolution Center to provide information on how to locate them.

Alternatively, please revise your app to ensure that these features are fully implemented or revise your app description, release notes, and screenshots to remove all references to the features.

Since your iTunes Connect status is Rejected, a new binary will be required. Make the desired metadata changes when you upload the new binary.

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Specifically, your screenshots contain only login screens.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

解决办法：这个说的是我们app的界面功能看起来就是demo一样的APP，完全不能体现出我们提交的时候填写备注的内容之描述功能；修改界面功能载体提交即可。

发件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app when reviewed on iPad and iPhone running iOS 11.1.2 on Wi-Fi connected to an IPv6 network.

It displayed empty content after app was launched.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

Resources

For information about testing your app and preparing it for review, please see Technical Note TN2431: App Testing Guide.

For a networking overview, please review About Networking. For a more specific overview of App Review’s IPv6 requirements, please review the IPv6 and App Review discussion on the Apple Developer Forum.

解决办法：这个说的是我们app不支持ipv6模式，最好在本地搭建一个环境；或者正在app页面上加一些进度条提示，以免误认为是bug或者不支持ipv6.

发件人 Apple

• 2. 1 Performance: App Completeness
• 2. 3 Performance: Accurate Metadata

Guideline 2.1 - Information Needed

We have started the review of your app, but we are not able to continue because we need additional information about your app.

Next Steps

To help us proceed with the review of your app, please provide detailed information to the following questions. The more information you can provide upfront, the sooner we can complete your review.

1. Why is a login code needed?
2. How do users obtain the code?
3. Is the code used to distinguish different company users?

Once you reply to this message in Resolution Center with the requested information, we can proceed with your review.

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

提交的时候最好附上英文，可以借助Google翻译软件。

解决办法：这个说的是我们app页面上有些功能性按钮对应审核人员不明白是什么意思；最好是画图标注英文解释说明一下。

发件人 Apple

• 2. 3 Performance: Accurate Metadata

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use. For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

解决办法：这个说的是我们app截图上传的图片太少了。 补图即可。

发件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Performance - App Completeness

Your app or its metadata does not appear to include final content.

Specifically, your app description does not full describe the functionality of the app.

Next Steps

To resolve this issue, please review your app and metadata to ensure that all of its content is final.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

解决办法：这个说的是我们app截图上传的图片太少了，不能体现出app的实际功能、引起了审核人员的怀疑。 补图即可。

发件人 Apple

• 2. 1 Performance: App Completeness

Guideline 2.1 - Information Needed

We have started the review of your app, but we are not able to continue because we need additional information about your app.

Next Steps

To help us proceed with the review of your app, please provide detailed information to the following questions. The more information you can provide upfront, the sooner we can complete your review.

What are some of the use cases of your app?

Once you reply to this message in Resolution Center with the requested information, we can proceed with your review.

解决办法：因为开发的app属于纯粹算法技术，对业务方面不是很有突出部分，审核人员所以会问我们app的使用场景（怕引起一些法律吧maybe），SO  1-要么修改app本身，在界面上体现出该APP的业务需求以及解决需求的画面，2-还有就是回复审核人员使用的例子，最好是文字描述以及具体的图片作为附件提交给他们继续审核。

 

 

 

 

2018年8月1日 上午8:48

 

发件人 Apple

 

• 2. 3 Performance: Accurate Metadata

 

Guideline 2.3 - Performance - Accurate Metadata

We noticed that your app's metadata includes the following information, which is not relevant to the app's content and functionality:

“决了提出问题的人”

Next Steps

To resolve this issue, please revise or remove this content from your app's metadata. For resources on metadata best practices, you may want to review the App Store Product Page information available on the Apple developer portal.

Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

 

解决办法：我大致试了一下网上说的那些搞笑的更新说明文案；结果被拒！ 意思大概就是“决了提出问题的人”不是app的相关内容或是相关功能啥的；看来不能这么写，所以还是老老实实的别搞笑了，删掉再次提交即可。

 

 

This type of app has been identified as one that may violate one or more of the following App Store Review Guidelines. Specifically, these types of apps often:

1.1.6 - Include false information, features, or misleading metadata
2.3.0 - Undergo significant concept changes after approval
2.3.1 - Have hidden or undocumented features, including hidden "switches" that redirect to a gambling or lottery website
3.1.1 - Use payment mechanisms other than in-app purchase to unlock features or functionality in the app
3.2.1 - Do not come from the financial institution performing the loan services
4.3.0 - Are a duplicate of another app or are conspicuously similar to another app
5.2.1 - Were not submitted by the legal entity that owns and is responsible for offering any services provided by the app
5.2.3 - Facilitate illegal file sharing or include the ability to save, convert, or download media from third party sources without explicit authorization from those sources
5.3.4 - Do not have the necessary licensing and permissions for all the locations where the app is used

Before we can continue with our review, please confirm that this app does not violate any of the above guidelines. You may reply to this message in Resolution Center or the App Review Information section in App Store Connect to verify this app’s compliance.

Given the tendency for apps of this type to violate the aforementioned guidelines, this review will take additional time. If at any time we discover that this app is in violation of these guidelines, the app will be rejected and removed from the App Store, and it may result in the termination of your Apple Developer Program account.

Should you choose to resubmit this app without confirming this app’s compliance, the next submission of this app will still require a longer review time. Additionally, this app will not be eligible for an expedited review until we have received your confirmation.

Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

解决办法：I am sure that this app does not violate any of the above guidelines.

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