Windows 7上使用HP QC的问题

C（Quantity Center）是一款不错的测试管理工具，最近把公司的操作系统从Windows XP升级到Windows 7之后，发现登录到QC Server的Addin页面，很多客户端组件不能正常下载，从而导致整个QC不能使用。通过Google找到了解决方案（http://www.sqaforums.com/showflat.php?Cat=0&Number=596807&Main=595276），特发出来与大家共享，希望那些在Windows 7上使用HP QC的朋友遇到该问题的时候，能过及时得到解决。下面是解决的步骤：

Step I：关闭UAC （User Account Control)

通过开始菜单搜索框，输入UAC，会出现Change User Account Control菜单项。选在该菜单弹出如下一个User Account Control Settingde 对话框。通过滚动条选择“Never notify”。然后重启机器。

Step II：关闭DEP (Data Extension Prevention)

以Administrator的身份打开命令行（通过开始菜单搜索框，输入CMD，右击CMD选项并选择Run as administrator）,运行如下命令行，然后重启机器。

bcdedit /set {current} nx AlwaysOff

Step III：重新下载客户端组件

开启HP QCExplore，或者直接利用IE，在地址栏输入QC Server的地址，确定后组件下载将会顺利进行：

Step IV：访问QC Server

等下载工作完成，你将能够正常使用HP QCExplore，或者直接利用IE，正常访问QC Server了。

Step V：恢复UAC设置

为了确保安全，最好将UAC回复到原来的设置，并重启机器。但是DEP需要处于Disabled状态。

Testing Tools >> HP ALM / Mercury Quality Center

Pages: 1

ttguy
Member

Reged: 01/28/09
Posts: 267
Loc: Canberra

QC client install under windows 7
#595276 - 10/08/09 04:37 PM

Has anyone sucessfully installed the quality center client under windows 7?

When I try the active X objects fail to register. And I was hoping for some guidance from HP support.

However, HP inform me that support for QC under Windows 7 is an enhancment request.

Furthermore the HP Product marketing team say that the "expected time when QC to support Win7 is after the 2nd half of 2010."

Which translates to me as - we have no Access to Quality Center from now to sometime after June 2010.

I am wondering if anyone else has had a similar experience.

I have not yet given up on getting the the existing client installed on Windows 7 but since HP support is apparently useless on this I was wondering if this forum might offer some advice?

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ttguy
Member

Reged: 01/28/09
Posts: 267
Loc: Canberra

Re: QC client install under windows 7 [Re: ttguy]
#596551 - 10/14/09 04:31 PM

So I take back what I said about HP support being useless on this. My suport case got bumped to a higher level and a solution provided. Officially Windows 7 support for Quality Center is still "second half of 2010" but the following method was proposed by HP and worked for me to get QC9.2 client installed and running on Windows 7.
The HP technician tested this method under QC10 too and reports it works. Kudos to KC from HP

Using QC with Win 7

Windows 7.0 includes many new security features to prevent users from accidentally damaging the windows installation. This in turn will prevent QC from being able to install properly. It is important to understand that in Windows 7, a standard user with administrator privileges is not equal to the built in administrator user.

Follow the instructions below to get QCclient to work with win7.

1. Ensure that User control accounts setting is disabled.

a. in the Windows globe>search for program and files> type UAC
b. click on the link to bring up the UAC.
c. Move the slider down to never notify.
d. Restart the computer.

2. Disable Data Execution prevention (DEP)

a. In the Windows globe>search for program and files > type CMD
b. Right click on the link and run as administrator.
c. In the command prompt type,
Code:
```
   bcdedit /set {current} nx AlwaysOff
```
d. Restart the computer.

3. Connect to the QCserver add-ins page

a. Download and install the QClientSideSetup

4. Launch IE and connect to Quality Center and should be able to work within QC.

5. Change the user control accounts setting back to the original setting and restart.

DEP will continue to be disabled as it prevents data execution which is required for quality center.

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boliver46
Junior Member

Reged: 02/06/02
Posts: 259
Loc: Toledo, Ohio USA

Re: QC client install under windows 7 [Re: ttguy]
#596677 - 10/15/09 06:25 AM

thanks for the info! We are potentially looking at Windows 7, so this knowledge will help us greatly!

Appreciate the effort!

--------------------
http://www.sqaforums.com/showflat.php?Cat=0&Number=590749&an=0&page=0#Post590749

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-Asher-
Junior Member

Reged: 08/04/04
Posts: 508
Loc: Wellington, New Zealand

Re: QC client install under windows 7 [Re: boliver46]
#596807 - 10/15/09 05:22 PM

It should be no surprise that this is the same as getting QC to run in a Vista environment.. .. and there have been many posts repeating the 'how can I run QC in Vista' question/answer saga.

Win7 is after all not too much more than Vista SP3.

--------------------
Regards,

Alex
... just another Tester ...

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