Picking up the guest
1 welcome
On behalf of XX department , I’m very glad to welcome you here.
2 introduction
Please let me introduce myself. I’m （self-introduction）
It’s my pleasure to introduce you to … （other）
I have heard a great deal /so much about you. （responses）
3 Greetings
Very nice to meet you.
Great to see you again.
4 Offering
I’m doing great/good. How about you?
Not too bad, thanks.
You appear well this morning.
May I help you with one of your bags?
There’s a car waiting for you, so please come this way.
5 Hotel
Would you like to go to your hotel to rest and have a shower, or go to our company first?
This is the hotel where you’re going to stay
Shall we go to the reception desk and check in?
This is the hotel where you’re going to stay.
If you encounter any inconvenience, pls do not hesitate to let me know.
You must be tired after such a long flight. Have a good rest
6 Small talk topics
Travel
How’s your flight?
You must be exhausted/ I bet you’re tired.
How do you like our city?
Is this your first visit to…?
Did you have a good trip?
I hope you enjoy your stay here.
Weather
It’s a beautiful day, isn’t it?
Finally we’ve gotten a beautiful day.
I’m a spring/summer/autumn/winter person.
It’s lovely/sunny/warm/cold.
How do you find our weather?
It was dismal/cloudy/cold/damp/wet/
Schedule
Here is a schedule we’ve prepared. I hope it’s suitable for you.
I’m wondering whether you like this plan.
You can change it if you want.
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Sample dialogue ：
A: Hey, man. Long time no see. How’s it going?
B: Pretty good/Not too bad. Thank you! How about you?
A: Same as ever! I’d like to introduce you to our manager, John Smith.
B: Nice to meet you, John. I have been looking forward to seeing you in person.
C: Nice to meet you too, Jack. Would you mind exchanging your business card with me?
B: Of course. Here you are.
C: Thank you. This is mine.
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A: Mr.Hu,on behalf of TPV, I’m very glad to welcome you here. Please let me introduce myself. I’m Susan Wang. Nice to meet you.
B: Nice to meet you too, Susan.
A: May I help you with one of your bags?
B: Thank you! You’re so sweet.
A: My pleasure. There is a car waiting for you. Pls come this way.