I hope you don'd mind me asking...
I know I shouldn't ask, but....
- Well, before I answer that question you tell me ....
- I am sorry, I really don't want to answer that.
- Ummm, that's really personal. I am not going to answer that.
- Why do you need to know that????
- Why don't I just give you my diary?
- My lips are sealed.
gossip: dish some dirt / chew the fat
Someone wants to share the gossip with you.
OMG! Do you know what Jeff looked like yesterday?
1. change it up
- No, i didn't. Anyway, ....
2. shut it down
- I don't really feel like talking about someone behind their back.
- I feel bad talking about someone when they are not here.
- You know, I'm not really into gossip. Do you like to talk about something else?
How to Give Bad News https://www.youtube.com/watch?v=LzWf4I5cbdk
1. Be prepared (practicing)
2. Be Direct & Assertive (Cut to the chase)
- I am so sorry to have to tell you this, but....
- I'm afraid we won't be able to...
3. Give time
- I know this was a shock. i'll give you some moment to think about it.
4. Give the background details.
- Unfortunatelly, there were some problems with....
5. Be caring
- I can appreciate your feelings. I know that this isn't what you hoped for.
6. Be supportive
- Would you like to talk about some alternatives?
7. Don't take it personally