Talking one:
A: Microsoft, this is Steve.
B: Hi Steve, this is Richard from Third Hand Testing. I am calling in regards to the MSN assignment. Do you have a minute to answer a couple of questions?
A: Sure, what can I help you with?
B: We originally agree on 5 test procedures, but our program manager received a mail indicating 4 testing procedures. Is 4 the correct number?
A: Yes it is. We found that we do the last one here.
B: Great. Does the timeline change because we reduced one of the testing procedures?
A: We don’t want to change the timeline. Our original timeframe was very aggressive.
B: That makes our job a little easier.
A:Do you have any other questions?
B: No. That’s all I had. Thanks for your time.
A: No program
B: OK. Good bye.
A:Bye
Talking two:
A: Hello, ABC company.
B: Hi, this is Janet from Consult R Us. May I speak with Alex please?
A: He is in a meeting right now. Would you like to leave a message?
B: Yes. Can you have Alex call me back when he is available? My name again is Janet, and he can reach me at 555-987-6543.
A: It’s Janet at 555-987-6543. Can I tell him what this is regarding?
B: He sent over a fax, and the last page did not print out. I will need for him to resend the fax to me.
A: I’ll let him know.
B: Thank you.
A: Thank your for calling ABC.
B: Good bye.
A: Bye.