String userAgent = request.getHeader("user-agent").toLowerCase(); if (userAgent.contains("msie") || userAgent.contains("like gecko") ) { // win10 ie edge 浏览器 和其他系统的ie fileName = URLEncoder.encode(fileName, "UTF-8"); } else { // 其他 fileName = new String(fileName.getBytes("utf-8"), "iso-8859-1"); }