Notes: CRM Analytics–BI from a CRM perspective (3)

1. Process Chain

   Starting from NetWeaver 7.0, Process Chain combines the DTP and InfoPackage together.

   1. When processing data acquisition, the dependencies both within a single record process and between the data type (e.g. master data should be processed before transaction data).
   2. A Process Chain consists of a start process, individual application process (1-n) and the collection process (0-n).
   3. A start process can be triggered by directly schedule, using an API or using a meta chain. It can be and only can be defined in a process chain and should occur only once in a chain.
   4. Application Process is the actual part of the process chain. E.g. the data transfer process is in the application process level
   5. Collection process may contain And Process, Or Process, XOR Process.
2. A single process
   1. The process type.

      Currently, BI support these SAP defined process types: General services, Load process and post processing processes, Data target administration processes, Reporting Agent processes and other BI processes. However, the customer can define types of themselves.

   2. Process Variant

      Process Variant will also be determined at design time of a process. It is the name of the process and it is truly the configuration of the process.

   3. Process Instance

      A process instance actually is the runtime version of a process which is already configured, and is normally determined consistently, independent of time or system.

3. Process Chain Maintenance (RSPC) and Monitoring
   1. Process Chains are transportable objects that can therefore be transported within a transport landscape.
   2. For error happened during the PC running, two types of action repair and repeat the process can be set in the process chain setting.
4. Query
   1. Query can be called via either through t-code "RSRT" or through "Business Explorer"->"Analyzer"->Add-ons->Bex Analyzer
   2. Query is the final destination for data analysis.