Informatica9.6.1在Linux Red Hat 5.8上安装遇到的有关问题整理_2

2. 产品安装过程提示Ping Domain Error 

1）错误日志：

Pinging domain... 8:19:22 AM

**********************************

Command Executed : /opt/infa/Informatica/9.6.1/isp/bin/infacmd.sh  ping -dn Domain_mdm -dg mdm:6005 -re 300 

Exit Code : 255

OutPut : [ICMD_10033] Command [ping] failed with error [[INFACMD_10053] [[JSF_0055] Cannot connect to the domain [Domain_mdm] to look up the service [/coreservices/DomainService]. Check the port number, host name, or service name. Ensure that network connectivity is established.Domain [Domain_mdm] Host:Port [mdm:6005] ] did not ping back. It might be due to one of the following reasons:

=> Domain might not be running.

=> Domain name, host name or port number might be incorrect.

=> If the domain is in TLS mode with non default SSL certificate then environment variables INFA_TRUSTSTORE and INFA_TRUSTSTORE_PASSWORD might be set to incorrect values or Truststore might not have correct domain certificate.].

2）解决办法： 

将Infa安装目录下的Java环境变量添加到Path目录

编辑infa用户下的.bash_profile文件

export PATH=$INFA_HOME/java/jre/bin:$PATH

保存后执行

Source .bash_profile

验证

[infa@mdm ~]$ java -version

java version "1.7.0_55"

Java(TM) SE Runtime Environment (build 1.7.0_55-b13)

Java HotSpot(TM) 64-Bit Server VM (build 24.55-b03, mixed mode)

3）参考: 

Hi John,

Thanks for your interest to solve this problem.

I am sucessed to solve this problem.

Here are the steps i followed to resolve.

The Informatica services stops autmatically,  thats why the Installer unable to ping the domain.

I go in to the Event Viewer for the services i found java run time environment not found.

(Java runtime environment allredy installed in my mechine)

I found that the environment variable for this JRE not present in the path.

I updated the path Evironment variable by the installed location of the JRE.

then bounce the server and I did the installations again.

This time Installer ping the domain sucessfully.

Thanks,

Rajesh