一、问题描述
今天使用笔记本远程办公的时候,突然电脑无法联网了,使用chrome浏览器访问网页出现如下错误
This site can’t be reachedwww.baidu.com’s server IP address could not be found.
Try:
Checking the proxy, firewall, and DNS configuration
DNS_PROBE_FINISHED_BAD_CONFIG
二、环境信息
笔记本的硬盘里安装的是Ubuntu 21.04
使用无线WiFi链接网络
三、定位问题
-
是不是WiFi的问题呢?
将路由器的无线网络信号分开为2G和5G的单独频段,分别单独链接无法联网;
使用本地安装的windows 10进行测试,可以正常联网;
-
是不是Ubuntu本身出问题了?
使用Ubuntu的recovery模式,尝试修复网络,还是无法正常联网;
使用Ubuntu U盘启动盘,链接WiFi可以正常联网;
-
是否可以ping通一些重要的ip?
光猫可以正常ping通
mango@mango-ubuntu:/etc$ ping 192.168.1.1
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=63 time=2.30 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=63 time=2.98 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=63 time=1.95 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=63 time=3.45 ms
64 bytes from 192.168.1.1: icmp_seq=5 ttl=63 time=9.23 ms
^C
--- 192.168.1.1 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4006ms
rtt min/avg/max/mdev = 1.950/3.981/9.229/2.675 ms
路由器可以正常ping通
mango@mango-ubuntu:/etc$ ping 192.168.1.1
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=63 time=2.30 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=63 time=2.98 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=63 time=1.95 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=63 time=3.45 ms
64 bytes from 192.168.1.1: icmp_seq=5 ttl=63 time=9.23 ms
^C
--- 192.168.1.1 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4006ms
rtt min/avg/max/mdev = 1.950/3.981/9.229/2.675 ms
google的DNS服务器可以ping通
mango@mango-ubuntu:/etc$ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=110 time=373 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=110 time=397 ms
^C
--- 8.8.8.8 ping statistics ---
3 packets transmitted, 2 received, 33.3333% packet loss, time 2000ms
rtt min/avg/max/mdev = 372.858/385.097/397.337/12.239 ms
百度无法ping通
mango@mango-ubuntu:/etc$ ping www.baidu.com
ping: www.baidu.com: Temporary failure in name resolution
通过以上分析可以知道是由于我笔记本发出的请求无法进行DNS的域名解析导致的。
四、解决方案
新建resolv.conf,并添加对应的DNS server即可
nameserver 114.114.114.114
nameserver 8.8.8.8
nameserver 192.168.1.1