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  • 关于 “VMware Workstation 不可恢复错误- (vcpu-0)”

    重装系统后第一次在 VMware Workstation 上创建虚拟机,结果出现了 VMware Workstation 不可恢复错误: (vcpu-0) 错误。

    error

    于是我们遵循它给出的提示,查看一下日志文件:

    2017-06-16T20:36:19.904+08:00| vmx| I125: Log for VMware Workstation pid=6632 version=12.5.6 build=build-5528349 option=Release
    2017-06-16T20:36:19.904+08:00| vmx| I125: The process is 64-bit.
    2017-06-16T20:36:19.904+08:00| vmx| I125: Host codepage=windows-936 encoding=GBK
    2017-06-16T20:36:19.904+08:00| vmx| I125: Host is Windows 10, 64-bit  (Build 15063)
    2017-06-16T20:36:19.821+08:00| vmx| I125: VTHREAD initialize main thread 0 "vmx" host id 304
    2017-06-16T20:36:19.821+08:00| vmx| I125: LOCALE GBK -> zh_CN User=804 System=804
    2017-06-16T20:36:19.821+08:00| vmx| I125: Msg_SetLocaleEx: HostLocale=GBK UserLocale=zh_CN
    2017-06-16T20:36:19.857+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.857+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMwareVMware Workstation): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.857+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.857+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMwareVMware Workstation): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.857+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.857+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMwareVMware Workstation): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.873+08:00| vmx| I125: DictionaryLoad: Cannot open file "C:UsersDefaultAppDataRoamingVMwareconfig.ini": The system cannot find the path specified.
    2017-06-16T20:36:19.873+08:00| vmx| I125: Msg_Reset:
    2017-06-16T20:36:19.873+08:00| vmx| I125: [msg.dictionary.load.openFailed] Cannot open file "C:UsersDefaultAppDataRoamingVMwareconfig.ini": The system cannot find the path specified.
    2017-06-16T20:36:19.873+08:00| vmx| I125: ----------------------------------------
    2017-06-16T20:36:19.873+08:00| vmx| I125: ConfigDB: Failed to load C:UsersDefaultAppDataRoamingVMwareconfig.ini
    2017-06-16T20:36:19.873+08:00| vmx| I125: OBJLIB-LIB: Objlib initialized.
    2017-06-16T20:36:19.873+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.873+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMwareVMware Workstation): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.873+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.873+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMwareVMware Workstation): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.873+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.873+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMwareVMware Workstation): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.873+08:00| vmx| I125: DictionaryLoad: Cannot open file "C:UsersDefaultAppDataRoamingVMwareconfig.ini": The system cannot find the path specified.
    2017-06-16T20:36:19.873+08:00| vmx| I125: PREF Optional preferences file not found at C:UsersDefaultAppDataRoamingVMwareconfig.ini. Using default values.
    2017-06-16T20:36:19.873+08:00| vmx| I125: UUID: SMBIOS UUID is reported as '00 00 00 00 00 00 00 00-00 00 4c cc 6a f9 e8 35'.
    2017-06-16T20:36:19.873+08:00| vmx| I125: FILE: FileLockDynaLink: Further process validation tools are: available
    2017-06-16T20:36:19.873+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:UsersDefaultAppDataRoamingVMwarepreferences.ini.lck): The system cannot find the path specified (3)
    2017-06-16T20:36:19.873+08:00| vmx| W115: FILE: FileLockCreateEntryDirectory creation failure on 'C:UsersDefaultAppDataRoamingVMwarepreferences.ini.lck': No such file or directory
    2017-06-16T20:36:19.873+08:00| vmx| I125: Msg_Reset:
    2017-06-16T20:36:19.873+08:00| vmx| I125: [msg.preference.loadNoLock] Unable to lock user preference file C:UsersDefaultAppDataRoamingVMwarepreferences.ini for reading.
    2017-06-16T20:36:19.873+08:00| vmx| I125: ----------------------------------------
    2017-06-16T20:36:19.873+08:00| vmx| I125: PREF Failed to load user preferences.
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:ProgramDataVMware): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:Users): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:UsersVince): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:UsersVinceAppData): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:UsersVinceAppDataLocal): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:UsersVinceAppDataLocalTemp): Cannot create a file when that file already exists (183)
    2017-06-16T20:36:19.904+08:00| vmx| I125: FILE: FileCreateDirectoryRetry: Non-retriable error encountered (C:UsersVinceAppDataLocalTempvmware-Vince): Cannot create a file when that file already exists (183)
    
    [...]
    
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125: Msg_Post: Error
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125: [msg.log.error.unrecoverable] VMware Workstation unrecoverable error: (vcpu-0)
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125+ vcpu-0:VERIFY vmcore/vmm/main/cpuid.c:386 bugNr=1036521
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125: [msg.panic.haveLog] A log file is available in "D:Virtual MachinesOpenSUSEvmware.log".  
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125: [msg.panic.requestSupport.withoutLog] You can request support.  
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125: [msg.panic.requestSupport.vmSupport.windowsOrLinux] 
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125+ To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125+ You can also run the "vm-support" script in the Workstation folder directly.
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125: [msg.panic.response] We will respond on the basis of your support entitlement.
    2017-06-16T20:36:22.370+08:00| vcpu-0| I125: ----------------------------------------

    。。。。。。

    不能创建已存在的文件。。。

    再次看一下错误提示: 可以直接在 Workstation 文件夹中运行“vm-support”脚本

    我们来试一下:

    cmd

    发现多了一个 .zip 格式的压缩包,

    zip.png

    把它交给技术支持就行了。

    然而这并没有什么用,于是我开启 google 大法,

    有说关闭 Hyper-V 的,于是我试了一下:

    Disable-WindowsOptionalFeature -Online -FeatureName:Microsoft-Hyper-V -All
    • 1

    snipaste_20170616_210151.png

    发现,还是不行。

    有说,要在 BIOS 中开启 CPU VIRTUALIZATION,我试了一下这次终于成功了。

    snipaste_20170616_213521.png

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  • 原文地址:https://www.cnblogs.com/zhujiabin/p/9619934.html
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