Check in:
EP01:
I want to check in.
I have a reservation.
I am here to check in.
Here is my ID.
Here is my passport.
Here is my credit card.
Should I fill out a form.
Can I see the room first.
Could you take me to see the room.
I'm sorry. I am not comfortable with that room.
I don't want to make any trouble, but I am not happy with my room.
Should we have our keys to our room.
Could I change this room.
I'm sorry. I change my mind.
I'd like to think about it.
I will put my luggage in my room first.
Could you give me your name, please?
Would you please fill out this registration form?
Could you sign your name, please?
Would you mind waiting me?
This is your receipt and your key.
Don't worry about it, the porter will take your luggage up in the lift.
Do you bring your key? I will change the room for you.
The bellman will take you to the rooms.
EP02:
Reception desk.
Good evening, Sir?
Good evening. I'd like to check in, please.
Certainly Sir. Do you have a reservation?
Yes, It's in the name of Aijun He.
That's right. You booked a room with view of harbor.
Can you please sign your name in the registration book?
Here is your key card.
You are in room No 1004. It's on the thirty floor. You will have a great view of harbor from there.
Thanks, where can I get thing to eat?
Our restaurant is located on the third floor. Dinner is served from seven.
Great. What time is breakfast served in the morning?
Breakfast is served between six and ten.
OK, thank you for your help.
You are very welcome， Sir. I just to call the bellboy to show you to your room. I hope you enjoy your stay.
Asking about local information.
Is there anything interesting to see nearby?
Yes, the hotel is in area called the rox. It's the oldest part of the city.
There are many cafes and restaurants nearby.
Are there any shops in the area?
There are a few small craft shop, and we have a morning macket every saturday and sunday.
The morning marcket sounds interesting.
Where are the other shops?
Most of the shops are up in the city center. It's a short walk away.
y stores?
Yes, it's very big.
Check Out：
Ep01:
Good morning. May I have my bill, please? I'm checking out.
Whick room is it?
Room 425.
Yes, A mineral water.
Here you are. How would you like to pay?
American express
Thank you. OK, can you sign here please?
Would you like me to call a taxi for you?
No, thanks.
Do you need help in your luggage?
No, I'm fine, thanks.
Have a good trip, Mr. right.
Thank you, good bye.
EP02:
Good morning, how can I help you?
I'd like to check out.
I see, may I have your name and room number please?
Rather expensive, Don't you think?
The room service is a little slow, but breakfast is excellent.
I wish you enjoy your stay.