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  • Unable To Import Or Enter Sale Order

    In this Document

      Symptoms
      Cause
      Solution

    APPLIES TO:

    Oracle Order Management - Version 12.0.4 to 12.1.3 [Release 12.0 to 12.1]
    Information in this document applies to any platform.



    SYMPTOMS

    When attempting to either import a Sales Order, or enter a Sales Order from the Sales Order form, the following errors occur:

    ERROR
    ORA-20001: APP-FND-01564: ORACLE error - 1422 in get_seq_info
    Cause: get_seq_info failed due to ORA-01422: exact fetch returns more than the requested number of rows.
    The SQL statement being executed at the time of the error was: SEQ.DOC_SEQUENCE_ID, SEQ.TYPE, SEQ.NAME...and was executed from the file AFSQNUMB.pls in Package OE_Header_Util Procedure Get_Order_Number.1

    User-Defined Exception in Package OE_Header_Util Procedure Pre_Write_Process

    CAUSE

    There are duplicate Document Sequences defined.

    SOLUTION

    1. Go into the responsibility: Order Management Super User Responsibility.

    2. Navigate to MENUPATH > Setup > Documents > Assign

    3. Query up the Application: Order Management, and the Category at issue.

    4. End Date the duplicate Document Sequence.

    4. Retest the issue.

    5. Migrate the solution as appropriate to other environments.

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  • 原文地址:https://www.cnblogs.com/wanghang/p/6299112.html
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